Cookie Notice
This Cookie Notice explains how QVANTUS CAPITAL LLC (d/b/a CallerSync) uses cookies and similar technologies on callersync.com and the contractor portal.
1. What is a cookie?
A cookie is a small text file that a website places on your device to store information across requests. Cookies can be set by the site you are visiting (first-party) or by other domains (third-party). They can be session-only (deleted when you close the browser) or persistent (kept until they expire or are deleted).
2. Cookies and tracking technologies we use
CallerSync uses a combination of strictly necessary first-party cookies, and third-party analytics and advertising tags described below. We also run our own first-party session-replay technology that records how you interact with our sites and portal (page views, clicks, scrolling, navigation, and form activity, with the text you type masked) for security, fraud prevention, debugging, and dispute resolution; see our Privacy Policy for details. We do not use device fingerprinting or cross-site identity graphs.
| Name / provider | Purpose | Type | Duration |
|---|---|---|---|
access_token (first-party) | Authentication. Stores a signed JWT so a returning user remains signed in. Marked HttpOnly and Secure; sent only over HTTPS to callersync.com. | Strictly necessary | Session / up to the JWT expiry |
| Google Analytics 4 (third-party) | Aggregate marketing-page analytics (traffic sources, page views, conversion measurement). IP is anonymized; we do not share GA4 identifiers with advertisers. | Analytics | Up to 2 years (per Google defaults) |
| Google Ads / gtag (third-party) | Conversion measurement for paid marketing campaigns and remarketing audiences on Google Ads. | Advertising | Up to 540 days |
| TikTok Pixel (third-party) | Conversion measurement and audience building for TikTok Ads marketing campaigns. | Advertising | Up to 13 months |
| First-party visitor analytics (e.g., Plausible) | Privacy-friendly aggregate site analytics. Cookieless or first-party identifiers; no cross-site tracking. | Analytics | Session |
3. Consent and Global Privacy Control
For users in jurisdictions with prior-consent requirements for analytics and advertising cookies (EU/EEA, UK, California), CallerSync is rolling out a granular consent banner with opt-in controls. In the interim, we recognize the Global Privacy Control (GPC) browser signal as a Do-Not-Sell-or-Share opt-out under the California CPRA and comparable laws, and we honor it automatically where the signal is present. You can also clear or block third-party cookies in your browser settings.
See our Privacy Rights page for how to submit a Do-Not-Sell-or-Share request directly, and our Privacy Policy for the full description of how third-party tags fit into our data practices.
4. Stripe checkout
When you save a payment method or Purchase a lead, you may be redirected to Stripe-hosted checkout pages or interact with a Stripe-hosted form. Stripe sets its own cookies on its domain to operate the checkout and detect fraud; those cookies are governed by the Stripe Privacy Policy and Stripe Cookie Policy, not by this notice. Stripe cookies are not accessible to CallerSync.
5. Browser controls
You can clear or block cookies in your browser settings. Blocking the access_token cookie will sign you out and prevent the portal from functioning. Blocking third-party advertising or analytics cookies only affects those tags, not your ability to use the Service.
6. Other technologies
We use server-side logs, Twilio call metadata, and Stripe transaction records — none of which place information on your device — and a lightweight localStorage entry for non-personal UI preferences (e.g., remembering whether the side navigation is collapsed). These are not cookies and do not identify you across sites.
7. Changes
If we add or remove tracking technologies we will update this notice and, for material changes, surface the change in the portal.
8. Contact
Questions about cookies? Email [email protected].